Effective Date: 1 September 2025
Website: https://therootedcollection.com
The Rooted Collection (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
When you use our website, we may collect:
Personal Information: Information you voluntarily provide through our third-party booking engine, such as your name, email address, phone number, and payment details.
Usage Information: Data automatically collected through Google Analytics, such as your IP address, browser type, device information, pages visited, and time spent on the site.
2. How We Use Your Information
We use the information collected to:
Provide and manage your reservations through OwnerRez.
Improve our website performance and user experience via Google Analytics.
Respond to your inquiries and communicate with you regarding your bookings.
We do not sell, rent, or trade your personal information to third parties.
3. Third-Party Services
Google Analytics: We use Google Analytics to understand how visitors use our site. Google may collect and process data as described in their Privacy Policy.
OwnerRez: Our booking system is managed by OwnerRez, which processes the personal data you provide when making reservations. Please review their Privacy Policy for details.
Website Development & Design: Our website was designed by Addelise Branding Studio and developed by Cetaya Digital. These partners do not process your booking or personal information, but may maintain technical access to ensure the site functions properly.
4. Cookies
Our website uses cookies to enhance your browsing experience and to analyse site traffic. You can disable cookies in your browser settings, though some site features may not function properly.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
If you are located in the United States, you may request to:
Access the personal information we hold about you.
Correct or update your information.
Request deletion of your personal data, subject to legal and contractual obligations.
To make a request, please contact us at hello@therootedcollection.com.
7. Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from them.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
Jessica Pawlicki
Email: hello@therootedcollection.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
